We are honored to send you our samples for free. According to standard evaluation procedures, the sample is free for your testing, while the express delivery fee needs to be covered by your esteemed company.
2. How about the delivery time?
1) For sample orders, items will be prepared within 5 days.
2) For bulk orders, it typically takes 20-30 days, depending on your order quantity.
3. Can you do custom-made products?
OEM and ODM are both welcomed. We can assist with your customized design needs, including:
1) Silk-printing your logo on the product;
2) Customized color packaging boxes;
3) Designing and producing based on your ideas and drafts.
4. What are the payment options?
1) For amounts less than $1000, you can pay via Paypal.
2) For amounts greater than $1000, payments can be made via T/T or L/C.
3) Trade Assurance payments are also supported.
5. How is the shipping handled?
1) For sample orders, shipment is arranged via express carriers such as UPS, FedEx, or TNT. If you have an express collect account, no shipping prepayment is required.
2) Bulk orders are typically shipped by sea. We coordinate with our cooperative forwarders, though you are welcome to designate your own.
6. What after-sales services do you provide?
1) All inquiries will be addressed within 24 hours.
2) As a professional manufacturer, we offer quality-assured products at competitive prices.
3) All items undergo strict quality inspections and standard packing before shipment.
4) For FCL shipments, if the breakage rate exceeds 2%, replacement items will be provided in your next order.