Q What's your MOQ?
For the high value product, our MOQ starts from 1g and generally starts from 10g. For other lower price products, our MOQ starts from 100g and 1kg.
Q Is there a discount?
Yes, for larger quantities, we always support with a better price.
Q How to confirm the Product Quality before placing orders?
You can get free samples for some products, you only need to pay the shipping cost or arrange a courier to take the samples. You can send us your product specifications and requests, and we will manufacture the products according to your requests.
Q How to start orders or make payments?
You can send your Purchase Order (if your company has), or just send a simple confirmation by email or by Trade Manager. We will send you a Proforma Invoice with our bank details for confirmation, then you can make the payment accordingly.
Q What kind of payment methods and shipping terms do you support?
Supported Payments: T/T, Trade Assurance, Paypal, Western Union, Alipay, Credit Card, L/C.
Shipping Methods: DHL / Fedex / Air Shipping / Sea Shipping.
Shipping Time: 4-8 days by air or 20-30 days by sea.
Q How do you treat quality complaints?
First of all, our quality control will reduce the quality problem to near zero. If there is a quality problem caused by us, we will send you free goods for replacement or refund your loss.
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