Products Description
Cocoyl glutamate is an amino acid type surfactant intermediate synthesized by plant-extracted fatty acids and sodium glutamate through acylation and neutralization reactions. The product contains more than 95% of the active ingredients in the dry state. It is white or off-white powder and granules without special odor.
- Pure amino acid transparent soap: Recommended dosage of 30-45%.
- Pure amino acid cleansing gel/gel: Recommended dosage is more than 25%.
- Washing products (shampoo, facial cleanser, oral care): Especially suitable for children, pregnant women and people with sensitive skin.
Frequently Asked Questions
Q1 Can I get some samples?
Yes, we provide 10-20g samples for free (excluding FedEx shipping charges). As a standard policy, sample freight charges will be deducted from your subsequent order.
Q2 How do you control and assure quality?
All goods are qualified before shipment through the following measures:
- Our inspection center is equipped with HPLC, GC, and other advanced instruments, enabling R&D and QC to test each batch.
- Free samples can be supplied for quality testing and confirmation prior to shipment.
- Factory visits and factory audits are highly welcomed.
- We cooperate with third-party testing agencies to check for heavy metals, pesticide residues, allergens, etc.
Q3 What kind of payment methods do you support?
We support T/T, Trade Assurance, Paypal, Western Union, Alipay, Credit Card, and L/C.
Q4 What are the shipping methods and delivery times?
Shipping Methods: DHL, Fedex, Air Shipping, and Sea Shipping.
Shipping Time: 4-8 days by air or 20-30 days by sea.
Q5 Can you guarantee I will receive my goods without custom clearance issues?
Yes. We have exported ingredients for more than 10 years and have professional experience with custom declarations and document preparation. We can also introduce local forwarder agents to assist you.
Q6 How do you guarantee after-sales service?
We have a professional After-Sales Team to assist you. In case of issues, please:
- Take detailed photos of the ingredients showing the packaging.
- Calculate the quantity of defective items.
- Send a complaint sheet with clear details via email.
Our team will conduct an investigation and submit a report alongside our QA & QC Department. Typical resolutions include:
- Package damage: If the ingredients are intact, we will provide new packaging for free.
- Minor defects: We will provide a discount and compensation.
- Critical issues: We will inspect and provide replacement goods upon approval.
Spekciton Biology
